IT / software giant Microsoft comes in to take part in the Unified Communications (UC / 整合通信 / 整合通訊) market, too! The Microsoft Lync 2013 is its latest version of UC platform. You can learn more about Lync Server on Wikipedia.org or on Microsoft corporate website.
Traditional business communication environment originally consisted of plain telephony and fax services only. The market demand was fulfilled by telecom equipment vendors. Since wide adoption of mobile phone and smartphone uses, and change of communication behavior, people started to demand for a more effective and convenient communication system with multimedia, multichannel and mobility support. So, telecom gets to include and implement IT features in the new business communication system. And IT players get the opportunities to take part as well. Telecom and IT merges as ICT.
There is an online ebook regarding this subject for you to study further. That is,
- Microsoft Lync 2013 Unified Communications: From Telephony to Real Time Communication in the Digital Age, authored by Daniel Jonathan Valik.
You can download the ebook from here.
If your current business does not require implementing an UC platform as comprehensive and sophisticated as Microsoft Lync, you may look for some other compact corporate VoIP solutions like Suilah IP-PBX systems. Suilah VoIP solutions focus and fit specially on small and medium sizes enterprises communications. We can provide technical planning consultancy, system implement services and necessary equipment to companies in Taiwan (屏東, 高雄, 台南) and the world.
Suilah, that's it.
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