IP Telephony vs. Instant Messaging

Desktop instant messaging and mobile instant messaging (即時通信軟體, e.g. Google Talk, LINE, Skype, Whatsapp) are more and more widely adopted as a business telecommunication medium, as a result mainly driven by individual employees using consumer-grade free apps either on PCs or on their own mobile devices at work. However, telephone still plays a very important role of a more effective, more efficient, more reliable, and also more instant way of telecommunication which is a necessary for all businesses.

LINE logo - A popular social instant messaging app.

Those popular in-use social instant messaging apps send text, voice and even video over the Internet, so users can reach contacts out of their workplace conveniently, enjoying mobility and boundary-less communication at none of expenses. This is a significant advantage that instant messaging provides but traditional circuit-switched telephone technology (voice over "PSTN + PBX") doesn't.

Traditional circuit-switched telephone technology (voice over "PSTN + PBX") limits corporate internal telephony network within one premises (i.e. office / building in one geographic location) which does not meet today's needs for a more flexible, portable and secure business telecommunication technology.

Thanks to the use of VoIP technology, there comes a new sort of PBX which can send and receive calls over packet-switched IP networks (e.g. LAN, WAN, Internet) so corporate internal telephony services can be substantially or virtually extended beyond office boundaries. That is, IP-PBX (網路電話總機, IP 電話系統).

Compact multi-functional IP-phone and IP-PBX products from Suilah.com

Multinational enterprises have adopted to and implemented the use of VoIP technology for long time. It is already a well developed and matured technology with global adoption. Now we would like to introduce it to you and encourage you to adopt your traditional telephony to VoIP technology. You can build your own multi-site (多據點企業, 連鎖專櫃) corporate internal telephony network covering across the geography (跨縣市, 跨國際, 企業內線網路電話系統) by using the compact and powerful IP-PBX and IP-phone solutions from Suilah.com.

Suilah IP-PBX series are developed and designed in Taiwan and California, and well made in Taiwan. Our IP-PBX (網路電話總機, IP 電話系統) provides not only excellent voice quality and tons of powerful call features, but also first-class system stability and reliability. We have a promotional program specially focusing on small and medium enterprises (SME / 中小企業) in Taiwan. Contact us for more information.

Suilah, that's it.

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